The
success of email campaigns can be gauged by the number of email open
rates. The more number of readers read the email, the greater chances
of people taking the desired action. But for this, the readers must
be motivated into clicking on the link.
Over the first few months of 2017, there has been a massive increase in the number of emails going into SPAM boxes rather than the Inbox across all email providers. One of the worst for this was GMail with its horrible platform choice of splitting your emails into Primary, Social and Promotions tabs. Awful!!
Also Aweber - the online marketers autoresponder of choice - has seen a large decrease in deliverability. Tests undergone by my mentor have revealed that you can now get a 30% increase on your emails getting into the Inbox by using ConvertKit. This is a relatively new service but one that is owned by online marketers and run with their interests at heart.
The very
first thing which any reader will notice is the subject line. It is
the most important factor which should resonates with the mind of the
readers and should compel them to open and read the email. The
subject line should be personalized depending upon the recipient’s
interest, and other factors.
So creativity needs to involve creating
words of motivation. The brand should make its mark so much so that
the customers must set up expectations for the brand. Recipients
should be anticipating the emails.
For this the services or products
provided by the company should meet their current needs and interest.
The recipients should know what to expect when they are opening the
email and they should be made to feel that they will miss something
very important if they didn’t open your email.
Apart
from the subject line, lot of attraction also lies in the content of
the newsletter. The content must be original along with being
compelling. If the content of the email can be found elsewhere, the
customers may forgo the thought of opening the email and instead
going for the one of a kind content.
The content should also have
valuable information which can be used by the readers. It could
concentrate on the free offer, or the big discount.
Another
factor which forces the reader to open the email is his relationship
with the company.
Email readers fall into different categories. They
can be irregular purchasers, potential clients, information hungry
subscribers or existing clients. The method by which they decided to
subscribe and the reason also tells a lot about the customer’s
interest.
Did they find the website through a search engine or did
they sign up when buying products? The subscribers who have sought
for information and then signed up for the emails are more likely to
open the email, when compared to subscribers who signed up while
buying a product because of a pre-checked box meant for signing up
which they forget to uncheck.
A strong
personality is a must for the success of the email. If the actual CEO
or the marketing director is behind the newsletter, the readers get
more interest in the email and the email open rates will boom
immediately. The email list should be of high quality and should be
well-maintained always. Also, efforts must be made in expanding the
email list with targeted audiences which are more likely to open the
email and take the desired action. Most of the times, long-time list
members become inactive. So the list must be segmented based on list
age and the inactive customers must be offered interesting incentive
to bring them out of the hibernation.
The
mailing frequency is also a very critical issue. Sending
mails out too regularly will hamper the growth of email open rates as the recipients
will get irritated, so does scarcely send mails as the recipients
will not remember who you are.
The time of sending also is important.
Test different time and days for finding out which time works best
for every type of audience. The time of the year should also be
considered here. People tend to open emails less frequently in summer
which means lower email open rates. Holiday season means good email
open rates for commercial emails and lesser email open rates for
information oriented emails and newsletters.
The number of legitimate
opt-in emails being caught in the spam filters is increasing by the
day. Although the message is being shown as ‘delivered’, the end
recipient won’t be seeing the email at all. Care should be taken to
avoid certain words and symbols which are the cause of spam
filtration. Do NOT put the word FREE either in your subject line OR the text of your email. Put a different word like zero cost or f.ree
The
bottom line is to do every job exceedingly well in order to achieve
higher email open rates. For email newsletters, sixty percent email
open rates can be achieved and for commercial emails, about forty
percent email open rates can be achieved.
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